Recall: Responder 5, nurse call communication system

Product Detail

Product Description Responder 5 is a nurse call communication system that connects patients with staff in a hospital. The nurse call system also connects team members and departments from radiology, physical therapy, transport, environmental services and more. Responder 5 is used in hospitals and long term patient care facilities to allow for remote communications between patients and patient monitoring devices and healthcare

Recall Number Z-2213-2013

Classification Class II

Code Info 1) Product Code 351000 (Branch Regional Controller); 2) Product Code 352000 (Corridor Light); 3) Product Code 352020 (Domeless Controller)
Product Distributed Qty Product Code 351000: 385 units; Product Codes 352000 and 352020: 14,808 units (total)

Reason For Recall A counterfeited electronic component was identified in the
products affected. The component, a data transceiver (transmitter/receiver), is associated with the intercommunication of these devices in the Responder 5 system across the L-Net data path. Failure of a data transceiver results in the loss of nurse call functionality in the associated room, and may disrupt communications on the L-Net run, affecting nurse call communications across multiple rooms.

Event Detail

Event Id 65657

Product Type Devices

Status Ongoing

Recalling Firm

Rauland-Borg Corp
City Mount Prospect

State IL
Country US

Voluntary / Mandated Voluntary: Firm Initiated

Recall Initiation Date 2013-05-10

Initial Firm Notification of Consignee or Public E-Mail

Distribution Pattern Worldwide distribution - US: (nationwide) including the states of
AL, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IL, IN, KS, KY, LA, MA, MI, MN, MO, NC, NE, NV, NY, OH, OK, OR, PA, SD, TN, TX, UT, VA, WA, WI and WV., and the countries of : Australia, Canada, Columbia, Lebanon, Mexico and Saudi Arabia.