WEST at home WAS Re: Looking For NON Scam work from home (on the com

Budget101 Discussion List Archives Budget101 Discussion List WEST at home WAS Re: Looking For NON Scam work from home (on the com

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      My friend works from the,. They now take taxes out of

      their checks.


      — Angela <angela.c@mchsi.com> wrote:

      > Here is the link to west work at home.

      > https://apply.westathome.com/


      > I worked for them a couple years back, it was ok but

      > I decided to stop for

      > the following reasons,1. I had stuff come up where I

      > couldn’t continue and 2

      > I decided I didn’t like that they didn’t take

      > taxes out cause you are not

      > considered an employee of west at home you are

      > basically a contractor (self

      > employed) so you pay your own taxes on what you make

      > at the end of the year

      > or what ever. 3. At times the available schedules

      > that they posted as

      > available and I was able to get(they post available

      > time slots and you

      > choose them before someone else gets them to get

      > slots to work in) usually

      > didn’t make me enough money to justify the price of

      > me paying for a second

      > phone line(they require a you to have second phone

      > line-no cable service

      > phone lines allowed, with no features(like call

      > waiting, caller id etc.)

      > some phone companys offer a second line for like 20

      > or so a month with no

      > features so check with yours, but mine was like 39 a

      > month. You are also

      > required to have cable(high speed) Internet.


      > You must have somewhere you can work in complete

      > silence as the callers on

      > the other end are not to know you are working out of

      > home they are to think

      > you are in a call center.


      > You must complete a back ground check cause you will

      > be dealing with peoples

      > credit card numbers addresses etc


      > You buy a head set that has a mike on it and and

      > during your time slot you

      > are working you sign in to their system and it will

      > route calls through your

      > computer and most of the time a script will come up

      > on your screen and you

      > say it and put in information or sometimes you have

      > to go to to other pages

      > etc to get scripts or answers to questions. They do

      > different companies and

      > each screen or way it is done is all different you

      > have to do training for

      > each one that you get certified for. Each listing

      > of available ones to

      > work with (or not available but you can put your

      > name in for positions to

      > train for when they come available) states the

      > training and interviewing

      > times it takes to get it if you pass the final

      > testing at the end of the

      > training and learning.


      > One “line” I worked doing was taking calls for

      > informercials I took calls

      > for things like natural cures the don’t want you to

      > know about, swivel

      > sweeper, aarp, a times shares thing(cant think what

      > it is called now), turbo

      > jam(and most all the beach body workouts),

      > proactive, inventools, these are

      > a few just to give you an idea right off the top of

      > my head. some are just

      > basically imputing information that people want sent

      > to them(like aarp for

      > exp) but others are sales where people are calling

      > to order things and

      > there is loads of upsale script that you must( they

      > record calls and you are

      > disciplined if you are caught not reading the each

      > script word for word as

      > it comes on the screen) read to the customers and

      > imput whether they wish to

      > add the items to their order and you are having to

      > do this while people are

      > getting more and more ticked at being read upsell

      > after upsell(some went as

      > many as 7 or 8 or more it seems un ending even to

      > me). Even when you were

      > in the middle of reading and they griped or yelled

      > at you, you are trained

      > that you must continue to read where you left off.

      > The only way you are to

      > continue through a certain script with out finishing

      > reading it is if the

      > speciafically say i do not want to hear any more

      > offers i only want what i

      > called for. sometimes people would be so mad they

      > would want to cancel

      > their whole order which by then the original

      > order(without the upsales) was

      > already sent through so with some you couldn’t

      > cancelled(it depended on how

      > the company you were selling for had it setup) so

      > that can really tick some

      > folks off and then you have to deal with that.


      > they time your calls and rate you on how long it

      > takes you to complete the

      > calls and whether or not they ended up buying the

      > product after they called

      > and whether you got them to purchase any upsell

      > products and give you like a

      > percent of success basically and also you are rated

      > on how good you are at

      > signing in and staying signed in the whole time you

      > are supposed to be

      > working(which may sound easy but my score dropped

      > because of a cable

      > internet failure in the middle of my shift and i

      > tried to call and tell them

      > and they still counted it against me-this happened

      > several times to me as

      > for a while my internet provided gave me nothing but

      > head aches with my

      > service). basically if you score drops the less

      > calls they route to

      > you(meaning the less money you make since you only

      > get paid during active

      > calls).


      > the pay is 0.02 to 0.10 cents a minute per minute of

      > active calls. So for

      > example if you work 10 minutes and you start and a

      > call come through and it

      > takes 3 minutes(at a 0.03 which is average per

      > minute rate) you would make 0

      > 09 cents and then you waited 2 minutes for the next

      > call to come

      > through(some days-and time of day are busier than

      > others sometimes calls

      > came in one after another others I waited as long as

      > 20+ minutes with out a

      > call(meaning no pay during this time) then took a 4

      > minute call( 0.12) and

      > then a 1 minute call comes in immediately(0.03) you

      > would only make 0.24

      > cents for 10 minutes of calls. But if you get a

      > time or day when calls come

      > in one after another(meaning you hang up with one

      > and another comes right

      > through) it is a little better. Ocassionally for

      > certain”lines” they pay

      > per hour like during the holidays (when call volume

      > is higher).


      > They direct deposit checks ever 2 weeks and mail you

      > a check stub. Like I

      > said earlier no taxes are taken out you are

      > responsible for paying your own

      > taxes.


      > Well anyway this is all I can think of for now,

      > sorry for any typos as it is early and I don’t feel

      > good, but I do hope this helps anyone that was

      > wondering about them. Bye, Angela



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Budget101 Discussion List Archives Budget101 Discussion List WEST at home WAS Re: Looking For NON Scam work from home (on the com