instead, everytime you have a problem, report it. You cannot get service, report it and for how long. Ask for a discount on your bill for the amount of time you lost – every time you could not get service.
You squeak enough and they make ask to terminate your service – and you may get out of it without having to pay the term fees. Read up on your contract to verify you should get service in the areas where you live. Hold them to the terms of their contract.
Report everything. Ask to get names, always and write everything down.