How can I make a company give me my money?

[Guest]

Genworth refuses to cash in my annuity (which matured in early

January, and which states that it can be cashed in full). I have

completed their forms, sent everything via express mail or certified

mail, but they do nothing – and I’m mute so cannot telephone them. I

was depending on this money and can’t pay my property taxes for the

first time. Who can I contact to help me get Genworth to give me my

money? My receipts prove that I am telling the truth.

Thank you very much for any help you can give me.

[Author]

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