Broken laptop

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    • #250990

      We bought a laptop at Best Buy with a warranty. We have had some problems with it and took it back each time. It comes back and not fully repaired.

      Not having time to go back we use it with the problem that exists, till it gets bad where it can’t be used again. Tonight we brought it back home again and noticed that they have food on it, scratches and crack where the hinges are. The laptop is not fixed and we just don’t have the time to keep going back and waiting 2-3 weeks or more to get it back.

      Our daughter uses it daily for collage and it is hard when it is getting repaired often. She keeps it in her room. I can see if she took it out of the house but she doesn’t.

      What do we do and how do we resolve this problem. Please help.


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