(As of October 2009, SafeLink has over 2 million customers and is available in 31 states - Alabama, Arkansas, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia and Wisconsin. Today, there are over 1,700 companies in the United States currently providing discounted telephone service. But, thanks to its extensive outreach promoting SafeLink, tracfoneis one of the largest providers of Lifeline services in the United States, second only to AT&T.
Only certain Americans are eligible for SafeLink. Eligibility guidelines vary by state but in general individuals qualify if they participate in a public assistance program such as Food Stamps, Medicaid, Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF), Low Income Home Energy Assistance Program (LIHEAP), National Free School Lunch, Federal Housing/Section 8 Assistance, or if they do not receive any of these public assistance programs, they may also qualify based on total household gross monthly income. Customers can learn more or apply by calling 1-800-SAFELINK or visiting