RECALL Subject : Unexpected Unfurling of the Awning

Report Receipt Date: MAY 07, 2013

NHTSA Campaign Number: 13V181000

Component(s): EQUIPMENT

Potential Number of Units Affected: 890

All Products Associated with this Recall

Vehicle Make Mode lModel Year(s)
HEARTLAND BIG COUNTRY 2013-2014
HEARTLAND BIGHORN 2013-2014
HEARTLAND ELK RIDGE 2013-2014
HEARTLAND ELK RIDGE EXPRESS 2013-2014
HEARTLAND LANDMARK 2013-2014
HEARTLAND PROWLER 2013-2014
HEARTLAND SILVERADO 2013-2014
HEARTLAND SUNDANCE 2013-2014
HEARTLAND SUNDANCE XLT 2013-2014

Details
Manufacturer: Heartland Recreational Vehicles, LLC

SUMMARY:
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

CONSEQUENCE:
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

REMEDY:
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153)