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Thread: Recent Recalls
02-09-2008, 04:36 PM #1KellyGuest
Recall -- Firm Press Release
FDA posts press releases and other notices of recalls and market
withdrawals from the firms involved as a service to consumers, the
media, and other interested parties. FDA does not endorse either the
product or the company.
Chattem Issues URGENT Voluntary Nationwide Recall of Icy Hot® Heat
FOR IMMEDIATE RELEASE -- Chattanooga, TN -- February 8, 2008 --
Chattem, Inc. announced today that it is initiating a voluntary
Nationwide recall of its Icy Hot Heat Therapy products, including
consumer "samples" that were included on a limited promotional basis
in cartons of its 3 oz. Aspercreme® product. This recall is being
conducted to the consumer level.
Chattem is recalling these products because it has received some
consumer reports of first, second and third degree burns as well as
skin irritation resulting from consumer use or possible misuse of
All lots and all sizes of the following Icy Hot Heat Therapy products
are affected by this recall:
Icy Hot Heat Therapy Air Activated Heat- Back
Icy Hot Heat Therapy Air Activated Heat- Arm, Neck, and Leg
Icy Hot Heat Therapy Air Activated Heat- Arm, Neck, and Leg single
consumer use "samples" included on a limited promotional basis in
cartons of 3 oz. Aspercreme Pain Relieving Crème.
NOTE: if products have been removed from their holding cartons the
recalled products are packaged in a red colored plastic pouch which
states Icy Hot Heat Therapy and either Back or Arm/Neck and Leg.
Single consumer use "samples" of Icy Hot Heat Therapy- Arm, Neck and
Leg were included on a limited promotional basis in yellow and red
cartons of 3 oz. Aspercreme Pain Relieving Crème. The samples were
distinct and stand-alone products, clearly labeled as "Icy Hot Heat
Therapy Air Activated Heat," with their own internal labeling.
These products are sold over the counter through food, drug and mass
Consumers who have the Icy Hot Heat Therapy products under recall
should immediately stop using the products, discard them, and/or
return them to Chattem, Inc.
Product may be returned for a full refund (average retail price) by
calling Chattem's Consumer Affairs Department at 1-888-458-3487 (M-F
from 8am to 4pm EST) or via our website at www.Chattem.com.
Any adverse reactions experienced with the use of the Icy Hot Heat
Therapy products should also be reported the FDA Adverse Event
Reporting Program, either online at www.fda.gov/medwatch/report.htm,
or by fax at 800-FDA-0178, and to Chattem at the above toll-free
Chattem is notifying its customers, including distributors and
retailers, about this recall, and is arranging for immediate return
of all recalled products to Chattem.
This recall only involves the above listed Icy Hot Heat Therapy
products including single consumer use "samples" that were included
in cartons of 3 oz. Aspercreme Pain Relieving Crème and does not
involve any other Icy Hot or Aspercreme products.
Chattem is committed to the integrity and safety of its products and
is undertaking this voluntary recall with the full knowledge of the
Food and Drug Administration.
Consumers with questions or concerns about this product may contact
Chattem's Consumer Affairs Department at 1-888-442-4464 (M-F 8am to
Kelly in IL