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  1. #1
    Liss
    Guest

    Default Coupons- Frustration, Aggravation and Fury


    <SPAN class="484003114-04112007">Ok, I'm partially venting here, but I also want to hear your thoughts on this subject....
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">As most of you know, The Nestle Company recently had a couponoffer posted on THEIR Own JuicyJuice.com website for a Free Bottle of JuicyJuice.
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">Link was:http://www.juicyjuice.com/nirf/cm2/u...ide_Family.pdf<SPAN class="484003114-04112007">(andhas since been retracted)<SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">Now, In order to use the offer you had to print an 8 page (well, it used 4 sheets of paper) color brochure and the coupon was on the last page. Several people actually emailed Nestle directly to be sure the offer was legit. In Nestle's initial emails, they agreed it was a legit coupon.
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">However, after a day or so, they not only pulled the coupon off their OWN site, they sent out a Press Release that the coupon was Fraudulent.
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">I sent them an email asking whether or not they intended to honor the coupon that they posted on their site, and I received a box response that the coupon would not be honored as Nestle didn't post it.
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">Now, the more that I've thought about this, the more angry it makes me. I could care less about the Juice, what I am angry about is that Nestle is calling this Coupon Fraud.
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">Many consumers are already hesitant about using coupons, some are scared to print them on their computers wondering whether they'll be accused of wrong-doing. Then Nestle confirms these fears with their ridiculous actions.
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">I am completely disgusted that Nestle offered this coupon on THEIR OWN site and then realized they screwed up & could potentially lose thousands of dollarsand rather than taking responsibility for their OWN actions, they are BLAMING CONSUMERS for FRAUD.
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">To Top it all off, after accusing legit consumers of Coupon Fraud, in the bottom of their response email to me, theyhad the audacity to state thatI could go to Their Site, JuicyJuice.com and print out their latest offers and promotions.
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><FONT face="Century" color="#ff0000" size="5">(SMOKE WHAT?????)
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">Gee, I thought I already did that, went directly to their site & printed their Offers!!! Why would I waste more time and ink printing offers only to be told I was committing FRAUD for trying to redeem them??!!!! What's to say they don't retract the next promotion? I couldn't imagine how Humiliated I would be if I were in a store and the clerk said, "This is a Fraudulent Coupon, we can't accept this". <SPAN class="484003114-04112007">[FONT]

    I have lost ALL confidence in the Nestle Company and Brand. In addition, I feel that Nestle Owes it's Customers an APOLOGY for it's egregious error in judgment.

    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">There is a BIG Difference between a Fraudulent Coupon and a Coupon that a Manufacturer Lets Go out By Mistake (if it <FONT color="#800000">was a Mistake!)
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">Which brings me to my next question? Do you suppose this was a deliberate marketing ploy to get tons of Free Publicity? If they aren't going to honor the coupons on their OWN Website, then all it cost them was a few dollars from angry consumers like myselfwho will no longer purchase ANY of their products. . .
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">Your Thoughts??
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">~Liss
    <SPAN class="484003114-04112007">www.Budget101.com



  2. #2
    Karen
    Guest

    Default Coupons- Frustration, Aggravation and Fury

    Write to Nestle and tell them you need the name of the law enforcement

    agency and their address so you can send them the 8 pages you printed

    that contained the coupon and give them the site that you obtained it

    on so that they can trace down the no-good people that ran this hoax.

    See what response you get! KarenMO






























  3. #3
    Kanette
    Guest

    Default Coupons- Frustration, Aggravation and Fury

    <div style="font-family:arial, helvetica, sans-serif;font-size:12pt;"><DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;">Maybe their site was hacked and the fraudulent coupon posted and they don't want the world to know their site was compromised.
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;">Something astrivial as a coupon is not going to cause me to loose faith in any company.


    ----- Original Message ----
    From: Liss <liss@budget101.com>
    To: Budget101_@yahoogroups.com
    Sent: Sunday, November 4, 2007 8:59:19 AM
    Subject: Budget101.com : Coupons- Frustration, Aggravation and Fury






    <SPAN class="484003114-04112007">Ok, I'm partially venting here, but I also want to hear your thoughts on this subject....
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">As most of you know, The Nestle Company recently had a couponoffer posted on THEIR Own JuicyJuice.com website for a Free Bottle of JuicyJuice.
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">Link was:http://www.juicyjui ce.com/nirf/ cm2/upload/ 93A0DC75- C222-44C9- B76D-E0C05D893CC 1/PTGuide_ Family.pdf<SPAN class="484003114-04112007">(andhas since been retracted)<SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">Now, In order to use the offer you had to print an 8 page (well, it used 4 sheets of paper) color brochure and the coupon was on the last page. Several people actually emailed Nestle directly to be sure the offer was legit. In Nestle's initial emails, they agreed it was a legit coupon.
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">However, after a day or so, they not only pulled the coupon off their OWN site, they sent out a Press Release that the coupon was Fraudulent.
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">I sent them an email asking whether or not they intended to honor the coupon that they posted on their site, and I received a box response that the coupon would not be honored as Nestle didn't post it.
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">Now, the more that I've thought about this, the more angry it makes me. I could care less about the Juice, what I am angry about is that Nestle is calling this Coupon Fraud.
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">Many consumers are already hesitant about using coupons, some are scared to print them on their computers wondering whether they'll be accused of wrong-doing. Then Nestle confirms these fears with their ridiculous actions.
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">I am completely disgusted that Nestle offered this coupon on THEIR OWN site and then realized they screwed up & could potentially lose thousands of dollarsand rather than taking responsibility for their OWN actions, they are BLAMING CONSUMERS for FRAUD.
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">To Top it all off, after accusing legit consumers of Coupon Fraud, in the bottom of their response email to me, theyhad the audacity to state thatI could go to Their Site, JuicyJuice.com and print out their latest offers and promotions.
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007"><FONT face="Century" color="#ff0000" size="5">(SMOKE WHAT?????)
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">Gee, I thought I already did that, went directly to their site & printed their Offers!!! Why would I waste more time and ink printing offers only to be told I was committing FRAUD for trying to redeem them??!!!! What's to say they don't retract the next promotion? I couldn't imagine how Humiliated I would be if I were in a store and the clerk said, "This is a Fraudulent Coupon, we can't accept this". <SPAN class="484003114-04112007"><FONT size="+0">

    I have lost ALL confidence in the Nestle Company and Brand. In addition, I feel that Nestle Owes it's Customers an APOLOGY for it's egregious error in judgment.

    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">There is a BIG Difference between a Fraudulent Coupon and a Coupon that a Manufacturer Lets Go out By Mistake (if it <FONT color="#800000">was a Mistake!)
    <SPAN class="484003114-04112007"><SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">Which brings me to my next question? Do you suppose this was a deliberate marketing ploy to get tons of Free Publicity? If they aren't going to honor the coupons on their OWN Website, then all it cost them was a few dollars from angry consumers like myselfwho will no longer purchase ANY of their products. . .
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">Your Thoughts??
    <SPAN class="484003114-04112007">
    <SPAN class="484003114-04112007">~Liss
    <SPAN class="484003114-04112007">www.Budget101. com
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;">



  4. #4
    Liss
    Guest

    Default Coupons- Frustration, Aggravation and Fury


    <SPAN class="375164519-04112007">>> Maybe their site was hacked and the fraudulent coupon posted and they don't want the world to know their site was compromised. <<
    <SPAN class="375164519-04112007">
    <SPAN class="375164519-04112007">Do you realize how many HOURS it would take someone toHackin to uploada Booklet (created and printed by Nestle) Onto their own site?! LOL. Ifhacking were the case, they wouldn't have sent out initialemails stating it was legit.
    <SPAN class="375164519-04112007">
    <SPAN class="375164519-04112007">Regardless, quite clearly, hackingisn't an excuseoption asThey stated intheir response to my email, that this was part of a 2006 campaign and is no longervalid.<SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><FONT color="#000080"><SPAN class="375164519-04112007">>>Something astrivial as a coupon is not going to cause me to loose faith in any company.<SPAN class="375164519-04112007"><FONT color="#000080"><<<SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">It's not the coupon that concerns me, it's the company's willingness to Instantly BLAME the Consumer for their Own inadequacies. Any company that is supposedly "family orientated", yet accuses it's loyal web site visitors of Fraud (just for printing the Promotions offered on their own site) has moral and ethical problems.
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">I am a little surprised that you aren't more concerned about their reaction to this. If you printed a coupon from your home and went to the store to redeem it, how do you suppose you would react to being told they are contacting the police because you just participated in coupon fraud?<SPAN class="375164519-04112007">Assuming that all you did was visit a Name Brand site and print one of the promotions listed right on their page. (People DO get arrested atstores forcoupon fraud).
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007"> It's interesting to see the different views on this. I guess when I do business with a company, I expect them to act morally and ethically. If a mistake is made, I expect them to act like adults and admit it, rather than pass the buck to the first scapegoat in site, in this case, frugal consumers.
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007"> Sadly,I suppose the days of taking responsibility for ones actions is long gone.
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">~Liss



  5. #5
    Kanette
    Guest

    Default Coupons- Frustration, Aggravation and Fury

    <div style="font-family:arial, helvetica, sans-serif;font-size:12pt;"><DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;">Do you realize how many HOURS it would take someone toHackin to uploada Booklet (created and printed by Nestle) Onto their own site?! <FONT color="#0000bf">No I don't - I have never built a web-site, hacked one nor ever had an interest to do learn how to do either. I was just trying to throw out a possibility.





    I am a little surprised that you aren't more concerned about their reaction to this. If you printed a coupon from your home and went to the store to redeem it, how do you suppose you would react to being told they are contacting the police because you just participated in coupon fraud?<SPAN class="375164519-04112007">Assuming that all you did was visit a Name Brand site and print one of the promotions listed right on their page. (People DO get arrested atstores forcoupon fraud). <FONT color="#0000bf">I was surprised at your extreme reaction. As far as people getting arrested for coupon fraud, the only thing I have heard of is groups of people running counterfeit coupon rings. I have never heard of a store calling the police to come and arrest a person for a coupon. Now, just because I have never heard of it happening does not mean that it hasn't.


    <SPAN class="375164519-04112007">


    <SPAN class="375164519-04112007">It's interesting to see the different views on this. I guess when I do business with a company, I expect them to act morally and ethically. If a mistake is made, I expect them to act like adults and admit it, rather than pass the buck to the first scapegoat in site, in this case, frugal consumers. <FONT color="#0000bf">I don't know if you have ever worked in big business (at a middle management or higher level) or not, but there is a lot that goes on behind the scenes that the customer is not privy to,This is a case where I would like to see the internal memo's on this along with disciplinary records of employees involved.


    <FONT face="Century" color="#0000bf"><SPAN class="375164519-04112007">


    <FONT face="Century" color="#0000bf"><SPAN class="375164519-04112007">As far as doing business with moral and ethical companies, Wal-Mart had got to be themost unethical and immoral company in my opinion. They have abused their employees and contractors (how many law suites have been and are still in court brought by employees and contractors?!?!?!?!), put mom& pop and small business out of business and have cost numerous American factory workers their jobs, all so folks can pay a few cents less for an inferior product made in China.


    <SPAN class="375164519-04112007">


    <SPAN class="375164519-04112007">Sadly,I suppose the days of taking responsibility for ones actions is long gone. <FONT color="#0000bf">Unfortunately I will have to agree with you on this one!!!!
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;">


    ----- Original Message ----
    From: Liss <liss@budget101.com>
    To: Budget101_@yahoogroups.com
    Sent: Sunday, November 4, 2007 2:11:13 PM
    Subject: RE: Budget101.com : Coupons- Frustration, Aggravation and Fury






    <SPAN class="375164519-04112007">>> Maybe their site was hacked and the fraudulent coupon posted and they don't want the world to know their site was compromised. <<
    <SPAN class="375164519-04112007">
    <SPAN class="375164519-04112007">Do you realize how many HOURS it would take someone toHackin to uploada Booklet (created and printed by Nestle) Onto their own site?! LOL. Ifhacking were the case, they wouldn't have sent out initialemails stating it was legit.
    <SPAN class="375164519-04112007">
    <SPAN class="375164519-04112007">Regardless, quite clearly, hackingisn't an excuseoption asThey stated intheir response to my email, that this was part of a 2006 campaign and is no longervalid.<SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><FONT color="#000080"><SPAN class="375164519-04112007">>>Something astrivial as a coupon is not going to cause me to loose faith in any company.<SPAN class="375164519-04112007"><FONT color="#000080"><<<SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">It's not the coupon that concerns me, it's the company's willingness to Instantly BLAME the Consumer for their Own inadequacies. Any company that is supposedly "family orientated", yet accuses it's loyal web site visitors of Fraud (just for printing the Promotions offered on their own site) has moral and ethical problems.
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">I am a little surprised that you aren't more concerned about their reaction to this. If you printed a coupon from your home and went to the store to redeem it, how do you suppose you would react to being told they are contacting the police because you just participated in coupon fraud?<SPAN class="375164519-04112007">Assuming that all you did was visit a Name Brand site and print one of the promotions listed right on their page. (People DO get arrested atstores forcoupon fraud).
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007"> It's interesting to see the different views on this. I guess when I do business with a company, I expect them to act morally and ethically. If a mistake is made, I expect them to act like adults and admit it, rather than pass the buck to the first scapegoat in site, in this case, frugal consumers.
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007"> Sadly,I suppose the days of taking responsibility for ones actions is long gone.
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;"><SPAN class="375164519-04112007">~Liss
    <DIV style="FONT-SIZE: 12pt;FONT-FAMILY: arial, helvetica, sans-serif;">



  6. #6
    Liss
    Guest

    Default Coupons- Frustration, Aggravation and Fury


    <DIV dir="ltr" align="left"><SPAN class="515064912-05112007">Liss said: I am a little surprised that you aren't more concerned about their reaction to this. If you printed a coupon from your home and went to the store to redeem it, how do you suppose you would react to being told they are contacting the police because you just participated in coupon fraud?<SPAN class="375164519-04112007">Assuming that all you did was visit a Name Brand site and print one of the promotions listed right on their page. (People DO get arrested atstores forcoupon fraud).<SPAN class="515064912-05112007">
    <DIV dir="ltr" align="left"><SPAN class="375164519-04112007">
    <DIV dir="ltr" align="left"><FONT size="+0"><SPAN class="375164519-04112007"><FONT face="Century" color="#0000bf"><SPAN class="515064912-05112007">Kannette answered: I was as surprised at your extreme reaction. As far as people getting arrested for coupon fraud, the only thing I have heard of is groups of people running counterfeit coupon rings.

    <SPAN class="515064912-05112007"><FONT color="#0000bf"><SPAN class="515064912-05112007"> I suppose my aggravation was more because I contacted the company directly prior to sending out this coupon to the list and they emailed me back stating it was good and legit, etc. Then they turned around and posted on a site that it was Fraudulent and didn't have the kahoona's to apologize for sending out emails stating it was fine to use.
    <FONT color="#0000bf"><SPAN class="515064912-05112007"><SPAN class="515064912-05112007"><SPAN class="515064912-05112007">Most coupon users go out of their way to make sure they are using coupons correctly and this type of thing frustrates people and also scares them.
    <SPAN class="515064912-05112007">
    <SPAN class="515064912-05112007">Quite honestly, I wish companies would stop using coupons altogether and just LOWER their prices rather than resorting to sales tactics. Since that will never happen.....

    <SPAN class="515064912-05112007">Here is an example of a Lady (Just a frugal homemaker) who learned the in's and out's of using coupons to her advantage- Got Arrested at the store and took her 2 years to clear her name:
    <SPAN class="515064912-05112007">
    <SPAN class="515064912-05112007">http://findarticles.com/p/articles/m...08/ai_n9454030
    <SPAN class="515064912-05112007">
    <SPAN class="515064912-05112007">>><SPAN class="375164519-04112007"><FONT color="#0000bf">As far as doing business with moral and ethical companies, Wal-Mart had got to be themost unethical and immoral company in my opinion.<<
    <SPAN class="515064912-05112007"><FONT face="Century" color="#0000bf"><SPAN class="375164519-04112007">
    <SPAN class="515064912-05112007"><SPAN class="375164519-04112007">Touché ! Good Point, and I still deal with them, mainly because they're the cheapest to shop at & quite frankly, I'm on a budget here. LOL.
    <SPAN class="515064912-05112007"><SPAN class="375164519-04112007">
    <SPAN class="515064912-05112007"><SPAN class="375164519-04112007">Thank you Kannette for your response. It's always nice to see different views of a situation.
    <SPAN class="515064912-05112007"><SPAN class="375164519-04112007">
    <SPAN class="515064912-05112007"><SPAN class="375164519-04112007">~Liss
    <SPAN class="515064912-05112007"><SPAN class="375164519-04112007">
    <SPAN class="515064912-05112007"><SPAN class="375164519-04112007">



 

 

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