Online Refunds?

<font face="Times New Roman, Times">Buy.com (the worst internet company on the planet) sent a book without ANY padding, so finally agreed that I could return it for a refund. However, they only refunded part of my money, and refused to pay for return shipping. I therefore finally contacted

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Thread: Online Refunds?

  1. #1
    Colleen McDonald
    Guest

    Default Online Refunds?

    <font face="Times New Roman, Times">Buy.com (the worst internet company
    on the planet) sent a book without ANY padding, so finally agreed that I
    could return it for a refund. However, they only refunded part of
    my money, and refused to pay for return shipping.


    I therefore finally contacted their BBB and attorney general - whom they
    told that they refunded the amount I had been charged, and had paid for
    my free return postage.


    Copies of my invoice will prove that they are lying about the
    amount. But is there any way to prove that I paid for the return
    shipping? I used Delivery Confirmation, but that doesn't show
    anything about how the package was sent. Would the Post Office have
    even given me that with a free postage ticket? In other words, is
    there any way to prove that I most definitely paid for my own
    shipping?


    (I want my money back, but also want to make it easier for other innocent
    customers to keep from getting defrauded.)


    Thank you very much for ANY help you can provide.



  2. #2
    Herlean
    Guest

    Default Online Refunds?

    If you kept your receipt from when you paid at the post office, it will detail exactly what you paid for (Priority Mail, an envelope, stamps, postage, upgraded shipping, etc.) Herlean

    Colleen McDonald <BaakerGal@gmail.com> wrote: <FONT face="Times New Roman, Times">Buy.com (the worst internet company on the planet) sent a book without ANY padding, so finally agreed that I could return it for a refund. However, they only refunded part of my money, and refused to pay for return shipping.

    I therefore finally contacted their BBB and attorney general - whom they told that they refunded the amount I had been charged, and had paid for my free return postage.

    Copies of my invoice will prove that they are lying about the amount. But is there any way to prove that I paid for the return
    shipping? I used Delivery Confirmation, but that doesn't show anything about how the package was sent. Would the Post Office have even given me that with a free postage ticket? In other words, is there any way to prove that I most definitely paid for my own shipping?

    (I want my money back, but also want to make it easier for other innocent customers to keep from getting defrauded.)

    Thank you very much for ANY help you can provide.


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