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  1. #1
    Colleen McDonald
    Guest

    Default Problems with Canada mail order?

    Abe Books (online) won't answer my messages about an order I didn't

    receive, and the seller is also ignoring me. In the USA, I would

    contact their state attorney general and BBB, but they are in Canada

    (Abebooks Inc., #4-410 Garbally Road, Victoria, BC V8T 2K1, Canada).



    Who should I notify in Canada about their refusal to reimburse me for

    a book I never received? Can anyone help me?



    THANK YOU!








  2. #2
    shaynelle
    Guest

    Default Problems with Canada mail order?

    Did you charge it to your credit card? If so just call your cc company

    and have the charges reversed, it will be up to Abe books to prove you

    recieved the book, and since you did not receive it then there's no way

    they can make you pay. Same for Paypal, you have 45 days from date of

    payment to dispute, and Abe books would have to prove the book was

    received by you.



    I know companies here in Canada hate when you backcharge because it

    costs them more money in the end than simply reimbursing you the money,

    so when I use a credit card to purchase something and a company isn't

    sending me the goods, I tell them if I dont receive a credit by X

    number of days, I will have the charges reversed. It has worked every

    time so far.



    Shaynelle





    --- In Budget101_@yahoogroups.com, Colleen McDonald <iluvv2bake@...>

    wrote:

    >

    > Abe Books (online) won't answer my messages about an order I didn't

    > receive, and the seller is also ignoring me. In the USA, I would

    > contact their state attorney general and BBB, but they are in Canada

    > (Abebooks Inc., #4-410 Garbally Road, Victoria, BC V8T 2K1, Canada).

    >

    > Who should I notify in Canada about their refusal to reimburse me for

    > a book I never received? Can anyone help me?

    >

    > THANK YOU!

    >










 

 

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