In the late afternoon of Wednesday, June 18, Best Buy became aware of an
unauthorized and deceptive e-mail to consumers titled "Fraud Alert." This e
-mail, which requests personal information (i.e., social security and credit
card numbers), claims to come from the BestBuy.com Fraud Department. This
message is NOT from Best Buy.

Best Buy is working with appropriate authorities to quickly resolve the
situation. If you think you have replied to the fraudulent e-mail in any way,
contact your bank and/or credit card companies immediately.

No Best Buy systems have been compromised, and our online business is secure.
The privacy of your personal information is of the utmost importance to Best
Buy and information you provide us is always handled according to our Privacy
Policy.

If you have any questions, call Customer Care at 1-888-BEST BUY or visit our
Online Pressroom.

To find out more about identity theft or providing your information to anyone,
visit the Federal Trade Commission's Identity Theft Web site at
http://www.consumer.gov/idtheft or call 1-877-ID THEFT.




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Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (scan complete, clean).
Version: 6.0.490 / Virus Database: 289 - Release Date: 6/17/2003


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